Managing a workforce is frustrating, manual and often an ignored job. With scarcity of skilled workforce, high employee turnover rate and high absenteeism and a rising payroll costs, it’s crucial for organizations to have an efficient and effective workforce management solution. Our WORKMATE includes efficient workforce planning, advanced and automated scheduling, time and attendance and offers employees a self-service tool to empower them.

With growing regulations around the Cash Logistics business and ever-increasing labor costs, it has never been more important to get the most out of your available workforce.  For a typical Security organization, payroll is the largest cost. Therefore, it’s critical to minimize wastage of employee’s time and ensure judicious use of them to maximize output. This means accurately tracking time and attendance, optimizing routes/schedules/shifts accurately based on the given workload. Traditionally this was done manually, and manual systems cannot deliver the required outcomes, thus the overall performance suffers. Combined with the business hours, geographical locations, SLA requirements of customers and the available resources, WORKMATE calculates and distributes the orders to be served to different routes accordingly.

WORKMATE is a complete solution that includes everything from time and attendance to automatic scheduling. It also provides the flexibility to adjust schedules midday if requirements change and generates daily work schedules that perfectly align with the staff availability. Schedules/Routes are built upon customers unique requirements, service requests, forecasts that takes into account the peak and off-peak time requirements, historical data, seasonality, and upcoming events to accurately predict the workload. Employees are then automatically assigned to these routes based on the required skillsets, employee’s availability and preferences, service levels, and other operational or regulatory considerations such as mixing of nationalities into a team etc.

On a first come first serve basis, employees can pick their own shifts and routes, which often results in better performance. It empowers them to view the routes/schedules/shifts, swap routes/shifts, or request time off from the comfort of their mobile devices, providing more control over their work/life balance. Adjustments can also be made mid-day if needed, allowing schedules to be flexible, yet optimized to the business needs. . The WORKMATE also ensures pay accuracy and predictability with user-defined rules for time and attendance. It can accurately estimate staff requirements across unique skill levels and workload requirements within the organization.

Additionally, managers/supervisors can set up their own fully customizable dashboards to give them the insights that are most important to them. This can include duty status of workforce, availability, leaves taken, utilization status and performance. While it empowers employees to schedule their own routes/shifts, managers/ supervisors can overwrite the schedules, track their availability and the individual performances. Real-time intraday scheduling option leads to operational efficiency and decreases the internal costs which can hugely increase organizations productivity. The platform manages schedules, leaves, vacations, and overtime hours automatically and is easily accessible to every team member.